Frequently Asked Questions

Everything you need to know before (and after) you order. Can't find it? Our chat's right there, and we reply fast. 🤍


Every product page has a detailed size guide with exact measurements! give it a look before you order.

Stuck between two sizes? Message us directly from the chat, or even by email with your usual size and height, and we'll help you pick the perfect fit. 🤍


Quality first. Our pieces are either made from 100% pure cotton, or from a cotton-rich blend of our own creation - still mostly cotton, and even softer. We list the exact cotton weight (in grams) and full blend details right on every product page, so you always know exactly what you're getting. No hidden blends, no guesswork. 🤍




Standard shipping is completely free, worldwide, on every order - no minimum, ever.

We dispatch within 1-3 business days, then standard delivery takes 5-10 business days.

In a hurry? Express is €14.99 at checkout (3-5 business days). Either way, you'll get a tracking link by email the moment it ships.




Easy and stress-free. You've got 30 days from delivery to send back anything that's not right - items just need to be unworn, unwashed and with tags attached. Once we receive and check your return, your refund goes back to your original payment method within 5-7 business days. Full details here 👉 https://artie.clothing/policies/refund-policy


Easy - track it anytime here 👉 https://artie.clothing/apps/parcelpanel.

Just enter your order number and email.

Need a hand? Drop us your order number and we'll check it for you. 🤍



We're sorry, let's fix it fast. Send a message in the live chat or email us at cs.artieclothing@gmail.com within 14 days of delivery with your order number and a couple of photos, and we'll sort out a replacement or full refund - return shipping on us. 🤍


Fastest way is right here via chat - type your message and our reply lands in your inbox too, so you won't miss it. You can also email cs.artieclothing@gmail.com or use the contact page. We typically reply within 1-2 business days. 🤍


New to Artie? Join the newsletter for 10% off your first order, plus you'll be part of the family. Sign up at the bottom of any page and your code lands straight in your inbox. 🤍

Still have a question?